Terms of Service
Welcome to Btwinus.
Btwinus is a platform that allows people to create, personalize, and share digital letters. By accessing or using Btwinus, you agree to these Terms of Service. If you do not agree with these terms, please do not use the platform.
1. Acceptance of Terms
By creating an account or using Btwinus, you confirm that you have read, understood, and agree to these Terms of Service and our Privacy Policy.
If you are under the age required by the laws in your country to use online services independently, you should obtain permission from a parent or legal guardian.
2. Your Account
You are responsible for maintaining the security of your account.
You agree to:
- Provide accurate information.
- Keep your login credentials secure.
- Notify us if you believe your account has been compromised.
You are responsible for all activity that occurs under your account.
3. Your Letters
The letters you create belong to you.
By using Btwinus, you retain ownership of your content.
You grant Btwinus only the limited rights necessary to:
- Store your letters.
- Display them to recipients you choose.
- Operate and improve the platform.
We do not claim ownership of your letters.
4. Sharing Letters
When you send a letter, anyone with the unique link may be able to view it.
Please only share letters with people you trust.
You are responsible for deciding who receives your letters.
5. Acceptable Use
You agree not to use Btwinus to:
- Harass or threaten others.
- Send spam or unsolicited messages.
- Share illegal or harmful content.
- Upload malware or malicious code.
- Violate another person's privacy.
- Infringe copyrights or intellectual property.
- Impersonate another person.
We may remove content or suspend accounts that violate these rules.
6. Subscriptions
Some features may require a paid subscription.
Subscription benefits are described on our pricing page.
By purchasing a subscription, you agree to pay the applicable fees.
Subscriptions automatically renew unless cancelled before the renewal date.
You may cancel your subscription at any time.
Cancelling prevents future billing but does not automatically refund previous payments.
7. Payments
Payments are securely processed by our payment provider.
Btwinus does not store your complete payment card information.
Payment disputes should first be reported to us so we can help resolve the issue.
8. Refunds
Refunds are handled according to our Refund Policy.
Please review that policy before purchasing a subscription.
9. Availability
We strive to keep Btwinus available at all times.
However, we cannot guarantee uninterrupted service.
Maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.
10. Intellectual Property
The Btwinus name, logo, branding, website design, illustrations, and platform are owned by Btwinus unless otherwise stated.
You may not copy, reproduce, or redistribute our content without permission.
11. Account Termination
You may stop using Btwinus at any time.
We reserve the right to suspend or terminate accounts that:
- Violate these Terms.
- Abuse the platform.
- Engage in illegal activities.
- Create security risks for other users.
12. Privacy
Your privacy matters to us.
Our Privacy Policy explains:
- What information we collect.
- Why we collect it.
- How we protect it.
- Your rights regarding your data.
By using Btwinus, you also agree to our Privacy Policy.
13. Limitation of Liability
Btwinus is provided "as is" without warranties of any kind.
To the fullest extent permitted by law, Btwinus is not liable for:
- Loss of data.
- Lost profits.
- Indirect or consequential damages.
- Issues arising from letters shared with unintended recipients.
- Content created or shared by users.
Our total liability will not exceed the amount you paid to Btwinus during the twelve months preceding the claim.
14. Changes to These Terms
We may update these Terms from time to time.
When significant changes are made, we will update the "Last updated" date and, where appropriate, notify users.
Continued use of Btwinus after changes become effective means you accept the revised Terms.
15. Contact
If you have questions about these Terms, please contact us at:
Email: btwinus.info@gmail.com
Thank you for using Btwinus. We built Btwinus because we believe that some feelings deserve more than a text. We hope it helps you create meaningful moments with the people who matter most.